Sales Coordinator
Company: Rogers Embassy Suites
Location: Rogers
Posted on: January 24, 2023
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Job Description:
When you're an Atrium Associate, you're a part of a crucial
workforce providing the ultimate 'Home Away From Home' for our
guests. We know that it takes a lot of time and effort to provide
these exceptional experiences, so we reward your efforts with a
competitive compensation plan and other benefits and perks that
allow you to offer your best to our guests. These benefits
include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton
properties
- 401k Plans
- Medical Insurance
-Other property specific benefits
Plus, we make sure you can grow your career the way you want to
through Internship programs, training and development and over 80
hotels that offer incredible opportunities for career driven
associates.
Hotel:
Rogers Embassy Suites
Sales Coordinator
Full time
Make a Difference:
The primary purpose of the Sales Coordinator is to provide a wide
range of hotel administrative support that would enable the
property sales and event managers to focus on revenue generating
activities.
Work Performed:
The Sales Coordinator is tasked with the following duties,
responsibilities, and assignments:
-In support of the property sales team the role will greet
visitors, answer phone calls (to include customer and brand call
center reservations as well as general hotel inquiries, intake and
process incoming lead information, handle reservation requests,
research group billing inquiries, gather data as needed, compile
reports, maintain files and prepare correspondence;
-Interact with group, catering, and business travel customers in
person, via email, and over the phone to qualify and assist
existing and future customers;
-Maintain communication with group customers regarding the status
of their group room block. This may include entering rooming lists,
monitoring pick up status, reporting status of current pickup,
providing cutoff date alerts and making individual rooming list
reservation changes;
-Assist property managers with sales duties as needed including but
not limited to initial billing inquiries, commission payments,
no-show status, sales system research, brand reward point
administration, and scheduling appointments.
-Assist managers with RFP responses, proposals, contracts, BEOs,
and meeting arrangements as needed;
-Send all local Convention and Visitors Bureau (CVB) request for
proposals (RFPs) received by the hotel to the Hotel's assigned Lead
Analyst for distribution per our internal protocols;
-Assist Sales & Events Service Manager (SESM) with reservation
requests and building group master accounts in the brand system, as
needed;
-Upload and maintain the group files within the sales system for
all group bookings at the property level. This includes ensuring
signed agreements are uploaded when all bookings are turned to
definite bookings;
-Maintain inventory and create printed and electronic collateral to
include coupons, flyers, and branded sales and marketing
pieces;
-Participate in Sales Department meetings.
-Provide additional administrative assistance as directed.
-Any and all other work as required to complete the primary purpose
of the position.
Keywords: Rogers Embassy Suites, Rogers , Sales Coordinator, Sales , Rogers, Arkansas
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