Lab Support Technician - Mercy Primary Care - Rogers

Company: Mercy Health
Location: Rogers
Posted on: January 22, 2023

Job Description:

Mercy Clinic Physician Plaza - Primary CareMonday - Friday: 8 AM - 5:00 PMNo weekends or holidays! Overview: The Laboratory Support Technician (LST III) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST III will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST III is responsible for the skillful acquisition of all required types of specimens for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies as required. The LST III will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. The LST III is responsible for limited laboratory testing and for assisting technologists in all appropriate test methods as required. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Qualifications:

• Education: High school diploma or equivalent required.
• Experience: One year phlebotomy or clinical laboratory experience. Previous Mercy LST II designation or equivalent experience.
• Other: The LST III position must: satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description. Have no active disciplinary actions or active performance improvement plans Successfully complete the probationary period.
• Preferred Education: College level chemistry, Biology or other Science courses
• Preferred Experience: Phlebotomy preceptor experience. We Offer Great Benefits:Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We re bringing to life a healing ministry through compassionate care.At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We re expanding to help our communities grow. Join us and be a part of it all.What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We re also collaborative and unafraid to do a little extra to deliver excellent care that s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. Responsibilities
  Financial Performance
  Remains a steward of resources in regards to inventory, time management, and meeting productivity standards
  
  Operational Effectiveness
  Demonstrates effective computer skills for both electronic communication and data management.
  Organizes, prioritizes and completes work to meet defined turnaround time and expectations.
  Assesses issues that arise and communicates to appropriate stakeholders for resolution as required.
  Participates in effective inventory control as needed.
  Uses skills in accordance with departmental and regulatory standards for effective and timely, acquisition, labeling and transfer or all appropriate laboratory specimens.
  Demonstrates responsibility for timely, effective and accurate processing and reporting of post-analytical laboratory results.
  Utilizes safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies.
  Demonstrates responsibility for all tasks associated with processing, transfer and reference of required laboratory specimens in accordance with applicable regulatory standards and departmental policies.
  Assists with processing of specimens and reports in laboratory specialty areas as required.
  Utilizes timely and effective communication skills in line with the Mercy Service Standards to address the needs of all customer groups in support of patient service excellence
  
  Workplace Excellence
  Complies with departmental operational policy s to meet staffing plan and department needs.
  Communicates professionally and effectively. Communicates in all fashions using a well modulated voice (face to face and on the phone), tone (e-mail) in a concise, positive and respectful manner.
  Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers.
  Demonstrates initiative to assist the laboratory and supportive areas where needed.
  Participates in continuing education and staff developmental activities.
  Quality
  Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines and Mercy requirements.
  Reviews and reports laboratory tests, as required, under the direction of laboratory leadership.
  Communicates and documents critical information according to the established policies and procedures.
  Recognizes, reports, and engages in opportunities for process improvement.
  Complies with all safety regulations and requirements. (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens).
  
  Continuing Education
  10 CE units annually
  Completes mandatory courses on time
  
  Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Associated topics: equipment, lab, lab technologist, laboratory, laboratory support, laboratory technician, quality, research associate, routine care, sample collection

Keywords: Mercy Health, Rogers , Lab Support Technician - Mercy Primary Care - Rogers, Professions , Rogers, Arkansas