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Sr Customer Account Analyst

Company: Nestle
Location: Rogers
Posted on: January 17, 2023

Job Description:

Foods people love. Brands people trust. And a career that nourishes your future like no other.If you're driven by the passion to do something meaningful that changes lives, Nestle is the place for you. Nestle USA is one of seven operating companies that make up Nestle's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.This position is not eligible for Visa Sponsorship.Role Overview:Owns the internal communication and building of data analytics to support the team's needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals. This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact based information to support recommendations. This includes such areas as total BU forecasting, business planning, financial analysis and builds in order to track our business reporting. Role Principles:

  • Leads in Analytics: Utilizes tools available through NCP as well as builds, creates and customizes data tracking to support our business needs.
  • Forward Looking in Data: Monitors and anticipates our business results and needs that support our growth with Albertsons. Ensures that we are utilizing the right tools to support this effort collectively to come with a clear and decisive position.
  • Voice of the Insights: Provides collective team a point of view on the trends and insights as well as forward looking view to support cross-functional departments. Collaborating and aligning with these departments is critical to support our future customer needs (i.e. supply, displays, seasons)
  • Data Management Lead: Develops and or integrates new programs, systems or platforms that transition to Customer team (i.e. ISW-Osprey)Responsibilities:
  • Daily/Weekly Reporting-Provides analytics and insights on these critical reports. Leverages also for weekly forecast call with Director (AE Over-rides process).
  • CFR Prep & Leads-Works with AE's and Director in build out of data and insights then delivers at monthly cross-functional sales forecasting meeting.
  • Business Development - support Account Executives to drive overall business development and strategy in the areas of pricing, merchandising, shelving, assortment, and new item development.
  • Pro-Planner-Updates and maintains critical information and data base
  • Has a deep understanding of customer needs and priorities within covered categories (i.e. KPIs, business/category goals, etc.)
  • Identifies opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) - including monitoring what competitors are doing
  • Collaborate with cross functional teams (Forecasting, Supply Chain & Sales Planning) to leverage syndicated data and insights in order to drive value for NCP through assortment initiatives
  • Customer Plans - Maintain sales plan to meet customer objectives while operating within company guidelines
  • Project Management-as needed
  • Manage multiple competing priorities under demanding time constraints with a focus on driving results
  • Add key insights and trends specific to the customer assisting in the development of In-Market Planning, Quarterly Business Review, Monthly Business Review decks and any other as requested by leadership.
  • Creates or customizes presentations for the categories they support by adding fact-based data and trends specific to the customer needs (Category, Competition, Customer, Consumer)
  • Challenges and inspires team members to achieve business results
  • Collaborates with the director and Account Executives in the teams planning process around identifying strategic opportunities, analyzing and aligning with the team's business plansSummary of ExperienceNeed to have:
    • 2+ years of experience working with data i.e. Retail Link
    • 2+ years of experience working with Nielsen and/or IRI and shelf software data
    • 2+ years working with Sales forecast/ Trade funds management (TPM) systems
    • Experience working with cross functional financial teamsNice to have:
      • High proficiency in report building from raw data. Converting database downloads to user friendly front end to support decision making.
      • 2+ years of experience working in analyst roles in traditional CPG companiesBasic Qualifications
        • High school Diploma - required
        • College BA/BS - preferredRequired Knowledge, Skills and Abilities
          • Ability to analyze multiple levels of data from many resources to make productive recommendations
          • Able to mine data sources to create compelling category strategies
          • Experience negotiating and influencing decisions
          • Ability to sell persuasively and to collaborate with other
          • Ability to build diverse collaborative relationships
          • Ability to communicate clearly and concisely, both orally and in writing
          • Proficient in setting priorities, meeting deadlines, and managing multiple projects
          • Can work in a fast changing paced environment
          • Proficient to advanced knowledge of Nielsen and/or IRI data
          • Able to handle and manage confidential information when working internal and externally
          • Advanced knowledge of Microsoft Office Excel and PowerPoint
          • Strong communication skills and comfortable in a "selling" role interfacing with the customerRequisition ID212779It is our business imperative to remain a very inclusive workplace.To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.This position is not eligible for Visa Sponsorship.

Keywords: Nestle, Rogers , Sr Customer Account Analyst, Professions , Rogers, Arkansas

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