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Cargo Claims Subrogation Specialist

Company: Transplace
Location: Rogers
Posted on: September 20, 2022

Job Description:

Document and investigate cargo claims as filed by a Transplace customer and subsequently filed with the Transportation Service Provider (TSP) who hauled the customer's freight.


- Coordination of the Cargo Claims Process

- Record & scan claims notifications in myEZclaim.

- Produce acknowledgement to customer.

- Email cargo claims notification with TSP.

- Scan all correspondence between customer, Transplace and TSP regarding individual cargo claims.

- System Updates-TSP Database, Mainframe.

- Communicate claims progress with operations personnel and customer.

- Work closely with the Transplace Legal & Risk department as well as the external customer to ensure compliance with regards to TSP contracts and customer contracts.

- Work closely with accounting to ensure that Transplace meets the TSP financial obligations with regards claims.

- Build and maintain a solid foundation/understanding of transportation fundamentals and communicate that knowledge to their peer group and employees.


- This position requires a great deal of attention to detail and communication skills. Candidate must be proficient in various computer applications, such as Word, Excel, Access and Mainframe.

- Position requires extensive use of PC software to conduct analysis, develop reporting and correspond with clients, TSP and other members of the team.

- Must have the ability to positively interface with client and TSP personnel ranging from financial officers, information systems personnel, logistics professionals and legal representatives.

- Must have the ability to negotiate with TSP personnel with regards to claims settlement.


- No travel required.


- 1 - 2 years of transportation/logistics is preferred and a strong commitment to customer satisfaction is essential.

- The ideal candidate will possess an associate degree and/or a minimum of three years of office procedures, primarily in a legal office environment.


- The job does not require travel but some flexibility in terms of work hours is required.


Transplace, an Uber Freight company, powers one of the largest managed transportation and logistics networks in the world. Its tech-enabled services and solutions platform are backed by the combination of innovative technology and a dedicated team of domain experts, engineers, and data scientists. Transplace is committed to thrilling its customers by consistently improving supply chain performance and providing greater visibility and control of their logistics networks. Companies of all sizes rely on Transplace to deliver trusted outcomes through best-in-class logistics management, strategic capacity, and cross-border services.

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Equal Employment Opportunity has been, and will continue to be, a fundamental principle of Transplace, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

Keywords: Transplace, Rogers , Cargo Claims Subrogation Specialist, Professions , Rogers, Arkansas

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