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MD Revenue Quality

Company: FedEx
Location: Harrison
Posted on: July 1, 2024

Job Description:

Plan, organize and oversee all aspects of functions responsible for revenue quality. Establish and implement short and long-term planning with strategies and tactics to optimize yield, protect profitable business and increase surcharge attainment maintaining the integrity of the company and building positive relationships with customers while achieving the highest level of profitability.

Essential Functions

  • Recruit, lead and develop a team of professionals and management aligned with company objective and strategies.
  • Drive revenue quality and growth increasing profitability.
  • Provide leadership and guidance to the Revenue Quality functions driving profitability.
  • Responsible for the utilization of new technology to improve and automate, where applicable, tools, systems and processes Embrace and champion opportunities to enhance and streamline processes through technology and innovation.
  • Establish and maintain productive relationships with FedEx Services Sales, Pricing and Marketing as well as the operations and other leadership develop improvement strategies Develop monthly reporting to supplement traditional financial reporting to highlight functional (yield, attainment, etc.) trends.
  • Ensure the development and implementation of policies and procedures that maintain quality.
  • Direct the design, development and delivery of educational materials and training that ensure excellence.
  • Develop the next generation of leadership with an emphasis on our company's diversity and inclusion objectives.
  • Perform other duties as assigned.
    Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

    Minimum Education

    Bachelor's Degree in Business, Finance, Marketing.

    Minimum Experience

    Ten (10) years of extensive transportation or financial experience with five (5) years in management capacity.

    Knowledge, Skills and Abilities

    Strategic planning capabilities to develop both short- and long-term departmental plans

    Demonstrated ability to successfully manage diversified functions within the organization

    Demonstrated ability to build relationships at all levels of the organization and enterprise

    Experience leading complex projects that span multiple business functions

    Excellent verbal and written communication skills, collaboration skills, and presentation skills

    Outstanding planning, organizational, negotiation, decision making, analytical, mathematical, problem resolution and interpersonal skills

    Excellent verbal and written communication skills

    Ability to use Microsoft Office Software, including but not limited to; Word, Excel, and Outlook

    Job Conditions

    Must be able to travel

    Must be able to work flexible hours

    Preferred Qualifications:

    Pay Transparency:


    Additional Details: Relocation assistance may be available based upon business needs.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact .

    Applicants have rights under Federal Employment Laws:
    • Equal Employment Opportunity is the Law
    • EEO is the Law Supplement
    • Pay Transparency Policy
    • Family and Medical Leave Act (FMLA)
    • Employee Polygraph Protection Act
      E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
      • E-Verify Notice (bilingual)
      • Right to Work Notice (English) / (Spanish)

Keywords: FedEx, Rogers , MD Revenue Quality, Other , Harrison, Arkansas

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