Clinic Patient Access (Bilingual Preferred) - Patient Service Agent, Work from Home
Company: Mercy
Location: Rogers
Posted on: April 17, 2024
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Job Description:
We're a Little Different
Our mission is clear. We bring to life a healing ministry through
our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of
unique individuals - careers that not only make the most of your
skills and talents, but also your heart. Join us and discover why
Modern Healthcare Magazine named us in its "Top 100 Places to
Work."
Overview:
**Must live in Rogers, Arkansas Region**
Monday-Friday: 7am-7pm (8 hour shifts within this timeframe)
Saturday: 8am-12pm
**Initially, will train on-site - Opportunity to move to work from
home role after successfully completing training period and meeting
productivity standards**
Amazing Entry level positions that provide growth and promotion
opportunities!
Do you love helping your community? Do you love talking on the
phone? Then come join our Clinic Patient Access Center for one of
the fastest growing Contact Centers in the country. Wanting to join
healthcare right out of school, change your career, or are you in
healthcare and want to be in a fast pace environment. Mercy's
Clinic Clinic Patient Access Center is your new home for a fun,
excitement, and rewarding work.
Fast paced Contact Center environment, responsible for scheduling
patient appointments and taking patient messages for Mercy Clinics.
Delivering excellent customer service using exceptional telephone
etiquette, while providing patients with general information with
regards to appointments, messages, or general Mercy questions.
Qualifications:
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Experience: Telephone Customer Service experience, or Face-to-Face
Customer Service experience, or Previous Healthcare experience.
Other Skills and Knowledge: Data Entry, ability to multi-task,
ability to take direction, professional, courteous, and
compassionate attitude, type 60 wpm.
Prefer those who are bilingual in Spanish.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO,
tuition reimbursement and employer-matched retirement funds are
just a few of the great benefits offered to eligible co-workers,
including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate
care.
At Mercy, our supportive community will be behind you every step of
your day, especially the tough ones. You will have opportunities to
pioneer new models of care and transform the health care experience
through advanced technology and innovative procedures. We're
expanding to help our communities grow. Join us and be a part of it
all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a
positive outlook and a strong sense of advocacy is in perfect step
with our mission and vision. We're also collaborative and unafraid
to do a little extra to deliver excellent care - that's just part
of our commitment. If that sounds like a good fit for you, we
encourage you to apply.
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Mercy has determined this is a safety-sensitive position. The
ability to work in a constant state of alertness and in a safe
manner is an essential function of this job.
Keywords: Mercy, Rogers , Clinic Patient Access (Bilingual Preferred) - Patient Service Agent, Work from Home, Other , Rogers, Arkansas
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here to apply!
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