Property Claims Desk Adjuster (Complex Homeowner's) - OPEN TO REMOTE)
Company: American Family Insurance
Location: Rogers
Posted on: April 9, 2021
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Job Description:
At American Family Insurance Claims Services, we believe people
are an organization's most valuable asset, and their ideas and
experiences matter. From our CEO to our agency force, we're
committed to growing a diverse and inclusive culture that empowers
innovation that will inspire, protect, and restore our customers'
dreams in ways never imagined. American Family Insurance Claims
Services is driven by our customers and employees. That's why we
provide more than just a job we provide opportunity. Whether you're
already part of our team in search of a new challenge or new to our
company and ready for what's next, you're in the right place. Every
dream is a journey that starts with a single step. Start your
journey right here. Join our team. Bring your dreams: Job ID:
R21509 Property Claims Desk Adjuster (Complex Homeowner's) - OPEN
TO REMOTE) (Open). Compensation may vary based on the job level and
your geographic work location. Compensation Minimum:$51,200.
Compensation Maximum:$82,000. Summary: Job Description: Job Level
Summary: Requires working knowledge and experience in own job
discipline and broadens capabilities. Continues to build knowledge
of the company, processes and customers. Performs a range of
assignments related to job discipline. Uses prescribed guidelines
or policies in analyzing situations. R eceives a moderate level of
guidance and direction. Primary Accountabilities: Investigates
origin and cause of claims by contacting the appropriate parties
including insureds, claimants, agents, attorneys, contractors,
experts, special investigation unit, other adjusters, public
personnel, etc. Identifies complex issues and seeks assistance as
needed. Handles claims on a good faith basis. Handles both 1st
party claims under multiple policies types and numerous
endorsements. Evaluates damages, and handles claim negotiations
with insureds, claimants, attorneys, public adjusters. Responds to
customer inquiries, makes appropriate decisions and closes file as
needed. Interprets and determines policies, leases, by-laws,
declarations, articles and contract coverages and applies to all
parties for assigned losses. Proactively provides all parties with
claim process and status as appropriate; answers questions or
redirects to other areas. Travel Requirements: This position
requires travel up to 10% of the time. Must be willing to travel
for Catastrophe duty if necessary. Education & Licenses: Valid
driver's license required plus an acceptable driving record. Obtain
state specific property casualty claims licensing as required.
Specialized Knowledge & Skills Requirements: Demonstrated
experience providing customer-driven solutions, support or service.
Demonstrated experience handling 1st and 3rd party, multi-line
claims across our operating territories. Demonstrated experience
handling moderately complex claims. Solid knowledge and
understanding of policies and endorsements related to casualty
coverages. Solid knowledge and understanding of each phase of the
claim handling process: Additional Job Information: This is a work
from home position. Strongly prefers: *Xactimate proficiency.
*Experience handling personal lines property losses of $50,000 or
more. When you work at American Family Insurance Claims Services
you can expect benefits that support your physical, emotional, and
financial wellbeing. You will have access to comprehensive medical,
dental, vision and wellbeing benefits that enable you to take care
of your health. We also offer a competitive 401(k) contribution, a
pension plan, an annual incentive, and a paid-time off program. In
addition, our student loan repayment program and paid-family leave
are available to support our employees and their families. Interns
and contigent workers are not eligable for American Family
Enterprise benefits. Stay Connected: Join our Talent Community !.
LI:AB1
Keywords: American Family Insurance, Rogers , Property Claims Desk Adjuster (Complex Homeowner's) - OPEN TO REMOTE), Other , Rogers, Arkansas
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