Clinical Staff Trainer

Company: Jordan Valley Community Health Center
Location: Springfield
Posted on: May 12, 2025

Job Description:

Description:

If you think you are the right match for the following opportunity, apply after reading the complete description.

*This position will be required to travel between all of our clinics*

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community's health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Clinical Staff Trainer will be responsible for training Medical Assistants (MAs) and nurses in a Federally Qualified Health Center (FQHC) clinic setting. This role ensures that clinical staff are proficient patient rooming, workflow processes, and Epic EHR usage. The Clinical Educator will provide a structured onboarding program for new hires and facilitate ongoing training for current staff, including training on newly implemented processes. Optimize the scope of practice for MA/ Nurse staff to increase support and efficiency for our providers, close care gaps and improve patient quality, and improve the patient experience.

Key Responsibilities:

Conduct a comprehensive onboarding program for newly hired MAs and nurses, ensuring competency in patient care and organizational standards.
Provide ongoing training and support to current clinical staff to maintain competency, compliance, and best practices.
Train staff in patient rooming procedures, clinical workflow, best practices, and documentation standards.
Collaborate with quality teams to develop workflows and documentation standards, focusing on care gap closure.
Serve as an EHR trainer, ensuring staff proficiency in EHR navigation and documentation.
Develop and update training materials to align with organizational protocols and regulatory requirements.
Implement training programs when new clinical processes or technologies are introduced.
Collaborate with clinic leadership and HR to identify training needs and ensure consistent education delivery.
Monitor staff performance and provide feedback through skills assessments, simulations, and competency evaluations.
Ensure training compliance with organizational policies and state/federal regulations.
Act as a resource for clinical staff, providing mentorship and guidance.
Participate in team meetings and quality improvement initiatives to identify performance improvement opportunities.
Document training activities and maintain accurate records of staff competencies.
Perform other duties as assigned to support clinical excellence and operational efficiency

Benefits Overview:

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available

Holidays:

Nine paid holidays per year.

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process:

Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.

Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements:

Required Qualifications:

Active RN or LPN license.
Current BLS Certification required.
Valid and unrestricted State Nursing License
Minimum of 1 year of clinical experience in a healthcare setting, preferably in a clinic setting.
Experience with Epic EHR or other electronic health record systems.
Strong teaching and training skills, with the ability to engage and educate diverse learners.
Excellent communication and organizational skills.
Ability to assess training effectiveness and adjust content as needed.

Keywords: Jordan Valley Community Health Center, Rogers , Clinical Staff Trainer, Human Resources , Springfield, Arkansas