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Customer Service Representative - State Farm Agent Team Member

Company: Allan Davis - State Farm Agent
Location: Bentonville
Posted on: June 29, 2024

Job Description:

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance Come join the Allan Davis State Farm Insurance office! One of the largest State Farm offices in Arkansas.....with locations in Bentonville and Bella Vista.

    Our team of 16 provides a fun, family atmosphere that is looking to grow our Customer Service Team.
    Join us for Friday jeans day, Football Friday lunch days in the fall and our big Holiday party in January. We also provide Paid Time Off and Holiday pay.

    We love to promote and hire from within our office. This position has promoted 5 of our current team members into other roles in our office!

    Come check us out at www.allandavisjr.com

    As a Customer Service Representative with Allan Davis State Farm Insurance Agency, Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS:
      • Dedicated to customer service
      • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
      • Excellent communication skills to assist customers and coordinate with other agency team members
      • Proactive in problem-solving
      • Bilingual - Spanish BENEFITS:
        • Hourly pay plus commission/bonus
        • Growth potential/Opportunity for advancement within my office
        • Paid time off (vacation and personal/sick days)
        • Health benefits
        • Valuable career-building experience
        • Paid class to obtain Arkansas Insurance License and renewal fees Compensation: $16.00 - $25.00 per hour

          Do you want a career and not just a job?

          We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Allan Davis - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
          About Our Agency
          • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
          • Our office is located in Bentonville and Bella Vista.
          • I have been a State Farm agent since 2002.
          • I am a second generation State Farm agent.
          • We have Over 100 years of combined insurance experience in our office.
            Apply now and let us put you on the path to success

            State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Keywords: Allan Davis - State Farm Agent, Rogers , Customer Service Representative - State Farm Agent Team Member, Hospitality & Tourism , Bentonville, Arkansas

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