Retail Department Supervisor
Company: Bed Bath & Beyond
Location: Rogers
Posted on: July 27, 2022
Job Description:
Our mission at Bed Bath & Beyond is to make it easy for our
customers, and our associates, to feel at home. We ve made
enhancements to our store environment and implemented health and
safety best practices to ensure a clean and safe shopping
environment for customers and a safe workplace for our
associates.
As a Department Supervisor, you will be responsible for exceeding
our customers evolving expectations by providing "best in class"
customer service and a pleasant and fulfilling shopping experience.
Successful candidates will be given the opportunity to offer our
customers the widest range of quality housewares, home furnishings
and much more! We offer associate discounts, flexible schedules,
ongoing training, and the potential for advancement.The Department
Supervisor oversees and directs the merchandising activities in an
assigned area of the store. The Department Supervisor works in
conjunction with the store team to ensure proper product
presentation while driving sales results by ensuring a high level
of customer service in a safe work environment.Key Responsibilities
:
- Lead a merchandise department within the store by demonstrating
advanced product knowledge and leading merchandise responsibilities
(for example, restocking, organization and display, price
changes)
- Promptly and politely responds to customer inquiries and
requests for support
- Provide advanced knowledge of merchandise to customers,
explaining features and differences between merchandise and
providing purchasing advice to customers
- Provide coaching and training to associates on team and
throughout the store as needed
- Execute activities related to store initiatives to offer
customers additional products and services related to merchandise
category (e.g., special sale items, credit card applications)
- Interview all prospective candidates and trains and develops
the associates within their department
- Manage associate s performance, annual review and progression
within job catalog
- Assigns tasks and monitor schedule/breaks for the associates
within their department
- Assists associate to provide increased service to customers in
response to specific needs and requests
- Troubleshoot and provide solutions for customer complaints,
escalating to management when necessary
- Perform additional duties as required including, but not
limited to, stocking, freight processing, price changes and cart
retrieval
- Perform Leader On Duty responsibilities as
neededEducation/Experience/Qualifications :
- High School diploma or equivalent
- 5-6 years of retail experience desired
- Effective communication and customer service skills
- Readily adjusts schedule, tasks, and priorities when necessary
to meet business needsIf you need reasonable accommodations to
complete the on-line application, please contact the People &
Culture Department.Phone: 1-844-MYHRSC1Email: This email address is
only to request reasonable accommodation for the application
process due to a medical condition. If you do not need a reasonable
accommodation for such reason, please use the apply button below to
complete an application and upload your resume. An Equal
Opportunity Employer It is the policy of Bed Bath & Beyond Inc. to
recruit, hire, train, promote, transfer and compensate our
associates and provide all other conditions of employment including
Company sponsored events without regard to race, color, creed,
religion, national origin, age, sex, gender identity, genetic
information, marital status, lawful alien status, sexual
orientation, physical or mental disability, citizenship status,
veteran status, employment status or any other basis prohibited by
applicable law.
Keywords: Bed Bath & Beyond, Rogers , Retail Department Supervisor, Hospitality & Tourism , Rogers, Arkansas
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