Customer Service Representative

Company: Roger Clark Insurance Agency, Inc.
Location: Rogers
Posted on: May 9, 2022

Job Description:

Job DescriptionEstablished State FarmAgency located in Rogers, AR,has an immediate opening for a qualified professional to join their winningteam for the role of Customer Service Representative. We are seeking anoutgoing, career-oriented, individual to join our team. As a State Farm teammember, you will build and develop customer relationships within the communityto promote State Farm products including auto, home, and life insurance.Insurance experience is preferred but not required, we will train the rightperson with the right skill set.Responsibilitiesinclude but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.As an Agent TeamMember, you will receive...
  • Salary plus /bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my officeRequirements
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to multi-task
    • Provide timely and thorough activity reports to agent
    • Property & Casualty license (must have or be able to obtain)
    • Life and Health (must have or be able to obtain)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated tosucceed and can see yourself in this role, please submit your resume andwe will follow up with you on the next steps in the interview process.This position is with aState Farm independent contractor agent, not with State FarmInsurance Companies. Employees of State Farm agents must be able tosuccessfully complete any applicable licensing requirements and trainingprograms. State Farm agents are independent contractors who hire their ownemployees. State Farm agents' employees are not employees of State Farm.

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