Customer Service Representative
Company: State Farm
Location: Rogers
Posted on: May 9, 2022
Job Description:
Customer Service RepresentativeRepost Job Date:
2022-05-04T20:02:34Location:Rogers, AREstablished State Farm Agency
located in Rogers, AR, has an immediate opening for a qualified
professional to join their winning team for the role of Customer
Service Representative. We are seeking an outgoing,
career-oriented, individual to join our team. As a State Farm team
member, you will build and develop customer relationships within
the community to promote State Farm products including auto, home,
and life insurance. Insurance experience is preferred but not
required, we will train the right person with the right skill set.
Responsibilities include but not limited to:
Establish customer relationships and
follow up with customers, as needed. Provide prompt, accurate, and
friendly customer service. Service can include responding to
inquiries regarding insurance availability, eligibility, coverages,
policy changes, transfers, claim submissions, and billing
clarification. Use a customer-focused, needs-based review process
to educate customers about insurance options. Maintain a strong
work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus/bonus Paid time off
(vacation and personal/sick days) Valuable experience Growth
potential/Opportunity for advancement within my office Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented Organizational skills Self-motivated Detail
oriented Proactive in problem solving Dedicated to customer service
Able to learn computer functions Pride in getting work done
accurately and timely Ability to work in a team environment Ability
to multi-task Provide timely and thorough activity reports to agent
Property & Casualty license (must have or be able to obtain) Life
and Health (must have or be able to obtain) Selected candidate is
expected to remain current in product changes, licensing, technical
developments, and continuing education If you are motivated to
succeed and can see yourself in this role, pleasesubmit your resume
and we will follow up with you on the next steps inthe interview
process. This position is with a State Farm independent contractor
agent, not with State Farm InsuranceCompanies. Employees of State
Farm agents must be able to successfully complete anyapplicable
licensing requirements and training programs. State Farm agents are
independent contractors who hire their own employees. State Farm
agents' employees are not employees of State Farm. SMA22
Keywords: State Farm, Rogers , Customer Service Representative, Hospitality & Tourism , Rogers, Arkansas
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