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Customer Service Representative

Company: State Farm
Location: Rogers
Posted on: May 8, 2022

Job Description:

Customer Service RepresentativeRepost Job Date: 2022-05-04T20:02:34Location:Rogers, AREstablished State Farm Agency located in Rogers, AR, has an immediate opening for a qualified professional to join their winning team for the role of Customer Service Representative. We are seeking an outgoing, career-oriented, individual to join our team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance. Insurance experience is preferred but not required, we will train the right person with the right skill set. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must have or be able to obtain) Life and Health (must have or be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, pleasesubmit your resume and we will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. SMA22PI177062888

Keywords: State Farm, Rogers , Customer Service Representative, Hospitality & Tourism , Rogers, Arkansas

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