(USA) Care Host - WM Health - Patient Access Representative
Company: Walmart, Inc.
Posted on: November 18, 2023
What you'll do...
Walmart, the Fortune #1 Company and the nation's largest private
employer, is helping people save money and live better, healthier
lives. We strive to be a center of wellbeing in the communities we
serve, and we have a unique opportunity to provide access to
affordable healthcare to millions of people. We need passionate
healthcare professionals to help us achieve our mission.
You'll make an impact as you:
- Provide administrative support to the Center by utilizing
electronic medical record and practice management systems to
complete administrative tasks (for example, patient registration
and intake, scheduling follow up appointments with patients,
payment transactions); processing patient referrals to specialists;
processing insurance information; verifying patient insurance
eligibility; collecting appropriate insurance copayment amounts;
and monitoring inventory of office supplies and materials.
- Ensure compliance and customer service by maintaining patient,
employee, and computer data confidentiality; participating in
quality improvement initiatives, and quality management programs;
assisting in the development and promotion of clinical practice
(for example, patient outreach within the store and employer at
sites, clinical education, local community outreach events);
helping patients complete customer experience surveys and
addressing patient questions about Center services and
- Develop, communicate, and implement processes and practices to
meet business needs by collaborating with managers, co-workers,
customers, and other business partners; analyzing and applying
information from multiple sources; monitoring progress and results;
and identifying and addressing improvement opportunities.
- Lead and participate in teams by using and sharing resources,
information, and tools; determining customer needs and business
priorities; coordinating and executing work assignments; providing
advice, feedback, and support to ensure timelines and work quality
are achieved; and modeling and helping others with how to adapt to
change or new challenges.
- Demonstrate, promote, and support compliance with company
policies, procedures, and standards of ethics and integrity by
explaining, guiding, and demonstrating how to apply these in
executing business processes and practices; implementing related
action plans; using the Open Door Policy; and assisting management
with correcting ethical and compliance issues and problems.
About Walmart Health
Walmart is committed to making health care more affordable and
accessible for customers in the communities we serve. To expand on
this commitment, we launched Walmart Health to provide affordable,
transparent pricing for key health center services for local
customers, regardless of insurance status.
The customer is at the heart of all we do. We are focused on the
needs of the patient and customer. We are partnering with several
on-the-ground health providers to be a first-of-its-kind health
center to deliver primary and urgent care, labs, x-ray and
diagnostics, counseling, dental, optical and hearing services all
in one facility.
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
1 year's experience in customer service, sales pitches and
communications, health and wellness checkout roles, greeting
patients, or related field. ---
High school diploma/GED.
Strong administrative and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and data entry systems.
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
Front desk clinic operations and/or health and wellness checkout
2110 W WALNUT ST, ROGERS, AR 72756-3246, United States of
Keywords: Walmart, Inc., Rogers , (USA) Care Host - WM Health - Patient Access Representative, Healthcare , Rogers, Arkansas
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