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Account Manager- Supply Chain Managed Services

Company: Accenture
Location: Bentonville
Posted on: July 1, 2024

Job Description:

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.

We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360 - value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360 - value we create for our clients, each other, our shareholders, partners and communities. Visit us at .

Job Description:

The Account Manager for Supply Chain Managed Services is accountable for developing long-term, successful relationships with their clients. Successful client relationships are achieved when the client derives tangible and quantifiable value from their relationship with Accenture, leading to new opportunities for expansion and ongoing revenue growth.


  • Externally, develop meaningful, value-added, and long-lasting relationships key senior business and functional leaders within the client organization(s) of assigned accounts

  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors

  • Deliver client value through data analytics, process engineering and continuous improvement, and advice on industry best practices that contribute to the betterment of their business

  • Internally, serve as the "general manager" coordinating the engagement and involvement of all departments necessary to ensure the timely and successful delivery of Accenture's solutions in a manner that meets or exceeds customer goals and objectives

  • Operate as the lead point of contact for any and all matters specific to assigned clients

  • Identify revenue growth opportunities within the client base, develop those opportunities, and close the business

  • Accurately forecast, meet and/or exceed client revenue targets

  • Leverage prior experience and domain expertise to identify strategies and develop operational plans for improving client Return-on-Investment (ROI) that is realized as a result of services

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Collaborate with internal business partners to ensure that client needs are being met

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Assist with high severity requests or issue escalations as needed

    Travel Requirement: 10-25% per month.

    Basic Qualifications:

    • Minimum of 5 years of experience in service or operations delivery

    • Minimum of 2 years of experience working in functional areas of Supply Chain operations

      Preferred Qualifications:

      • Outsourcing (BPO) experience, preferably customer support, order management, warehouse, and/or logistics processes

      • Telecommunications and/or cable industry experience preferred

      • Background in management consulting preferred

        Professional Skills Requirements:

        • Experience networking with client organizations. Ability to identify the business opportunities.

        • Excellent listening, negotiation and presentation skills

        • Experience developing and delivering business cases, including positioning the return on investment (ROI) for proposed services with existing and/or potential clients

        • Ability to communicate effectively at all levels of the organization, including executive and C-level

        • Experience in delivering client-focused solutions based on customer needs

        • Ability to effectively interpret data and present results with confidence

        • Proven ability to manage multiple projects at a time while paying strict attention to detail

        • Excellent verbal, written and inter-personal communications skills


          Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

          We accept applications on an on-going basis and there is no fixed deadline to apply.

          Information on benefits is here.

          Role Location Annual Salary Range

          California $93,400 to $258,500

          Colorado $93,400 to $223,300

          District of Columbia $99,500 to $237,800

          New York $86,500 to $258,500

          Maryland $86,500 to $206,800

          Washington $99,500 to $237,800

          What We Believe

          We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

          Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

          Equal Employment Opportunity Statement

          Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

          All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

          Accenture is committed to providing veteran employment opportunities to our service men and women.

          For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement .

          Requesting An Accommodation

          Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

          If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

          Other Employment Statements

          Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

          Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

          Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

          The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Keywords: Accenture, Rogers , Account Manager- Supply Chain Managed Services, Executive , Bentonville, Arkansas

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