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Director, Client Strategy

Company: BOLD Strategies, Inc
Location: Rogers
Posted on: November 20, 2023

Job Description:

Founded in 2017, Bold Strategies is a rapidly growing services and software company that helps high CPG brands grow faster. 70% of today's purchases are "digitally influenced." We've cracked the code on how to help brands win at eRetailers, in social channels, and with Direct-to-Consumer selling. From strategy, content, marketing, execution, and even fulfillment...we have it covered.
The Role
Director, Client Strategy
*Remote or hybrid office environment (NWA)
What We Are Looking For
The Director of Client Strategy is a client facing, leadership role responsible for the overall direction, strategy, and execution of comprehensive e-commerce programs. Responsibilities include:

  • Set direction and strategy with big ideas and inspiring strategic vision for clients
  • Help develop strategic annual plans based on clients' KPIs
  • Act as the voice of the brand and the voice of the consumer in all client work
  • Lead cross-functional teams on delivering an eCommerce thought-leadership "Point of View" to support client business growth and evolution
  • Build assessments of clients' DTC sites, competitive sites, marketplace presence and retailer shelf sets
  • Track, analyze, and grow client business across multiple eCommerce platforms with the help of our all-star team
  • Decipher insights and craft optimizations and opportunities for clients
  • Drive digital efforts in-store through an understanding of the customer journey and full-funnel Omnichannel tactics
  • Manage project from brief to execution and reporting
  • Navigate challenging client problems through the lens of "the art of the possible"
  • Seek/win opportunities to deepen our collaboration with each client partner
  • Stay abreast of the current market, client industry, category, and technology trends and parlay them into thought leadership for clients

    Knowledge, Skills, and Abilities

    • Proven experience (ideally 4+ years, 1 year supervisory) in a client-facing role within an agency (eCommerce, Shopper, Digital Marketing), with a focus on client service, eCommerce strategy and execution
    • Proficiency in eCommerce platforms is essential: Amazon (1P/3P),, Shopify/DTC, Digital/Omnichannel retail
    • Fundamental knowledge of SEO and retail media - paid, search, social, DSP
    • Strong analytical and problem-solving skills, with the ability to interpret data and derive actionable insights
    • Excellent communication and presentation skills, with the ability to effectively communicate complex strategies and concepts to clients and internal stakeholders
    • A collaborative mindset to be a learner and a leader
    • Strong project management skills
    • Ability to lead and inspire a best in class, high performing client team
    • Ability to be nimble and pivot
    • Bachelor's degree in advertising, marketing, business, or related field

      In addition to salary, an attractive benefits package will be offered with this position. This role will require 5% travel or less.
      Additional Information
      We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.


Keywords: BOLD Strategies, Inc, Rogers , Director, Client Strategy, Executive , Rogers, Arkansas

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