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Market Development Director - ServiceNow

Company: Accenture
Location: Bentonville
Posted on: November 19, 2023

Job Description:

We Are:

We are Accenture - a global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

As a Delivery Lead you will drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. Our ServiceNow Business Group professionals analyze, design and/or develop best practice business changes through technology solutions. This role is focused on leading consulting engagements on the ServiceNow platform.

Learn more about ServiceNow at Accenture Here

You Are:

The Accenture Technology ServiceNow practice is seeking an ServiceNow Market Development team member to develop and grow our NA ServiceNow business. The ServiceNow Market Development team member will be responsible for originating and growing our ServiceNow pipeline. This team member will also be responsible for establishing and nurturing relationships with both ServiceNow sales executives and Accenture leadership to identify, build and execute new go-to-market (GTM) strategies and sales opportunities. The role will focus on growing the sales and pipeline of Accenture's ServiceNow Market Development business through demand generation, origination and co-selling opportunities with ServiceNow, and enablement of Accenture's strategy to the field and account teams.

Key characteristics for applicants include team-oriented and self-starting individuals with the ability to form strong relationships and history of solutioning and selling ServiceNow applications for customers. Applicants should have knowledge of ServiceNow products and solutions as well as Accenture ServiceNow offerings. Additional key skills include strategic thinking, concept synthesis, and strong executive presence.

The Work:

Key responsibilities for the ServiceNow Market Development:

  • Demand Generation:Facilitate and execute demand generation activities - internal and joint enablement sessions, briefings and events to develop qualified pipeline
  • Sales Origination:Conduct sales origination activities, including the execution of joint account planning sessions between Accenture and ServiceNow to identify new opportunity areas. Execute on these opportunities alongside sales origination and sales capture teams.
  • Relationship Management:Develop ServiceNow and Accenture executive and field sales level relationships to align teams and grow market share of Accenture- ServiceNow collaborative business (co-sell), as well as to bring Accenture's ServiceNow strategy effectively to the field.
  • Education & Evangelism:Master Accenture's ServiceNow growth strategy. Align this strategy with regional business opportunities and evangelize key messages to the field. Educate both Accenture and ServiceNow on new go-to-market (GTM) offerings, assets, and differentiators to increase win rates and grow sales.
  • Client Alignment & Field Engagement: Work across Accenture's different entities and the ServiceNow organization to connect the right SMEs with the right opportunities, including Accenture Technology and Consulting teams to developing stronger strategies and the ability to execute successful sales cycles.
  • Pipeline Tracking & Reporting- Maintain ownership of the book of business (co-sell) between Accenture and ServiceNow . Integrate this in to timely and accurate regional reporting for Accenture leaders.


    Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements.

    Here's What You Need:
    • Minimum of 5 years of experience in go-to-market strategy, sales execution or delivery
    • Minimum of 4 years of professional experience in sales execution, sales enablement, alliance management, and offering & program development in front-office CRM and Sales, marketing, customer service, e-commerce and other customer engagement applications
    • Bachelors degree or equivalent (minimum 12 years) work experience. If Associates degree, must have minimum of 6 years work experience


      Bonus Points If:
      • Experience working with partners and cross-functional teams to develop business opportunities
      • Experience working alongside ServiceNow with focused experience in partner strategy and sales


        Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

        Information on benefits is here.

        Role Location Annual Salary Range

        California $131,100 to $302,400

        Colorado $131,100 to $261,300

        New York $121,400 to $302,400

        Washington $139,600 to $278,200

        What We Believe

        We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

        Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

        Equal Employment Opportunity Statement


        Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

        All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

        Accenture is committed to providing veteran employment opportunities to our service men and women.

        For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.

        Requesting An Accommodation


        Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

        If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

        Other Employment Statements

        Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

        Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

        Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

        The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Keywords: Accenture, Rogers , Market Development Director - ServiceNow, Executive , Bentonville, Arkansas

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