Front Office / Front Desk
Company: State Farm
Location: Rogers
Posted on: May 16, 2022
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Job Description:
Front Office / Front DeskRepost Job Date:
2022-05-04T20:02:34Location:Rogers, ARRoger Clark, State Farm
Agency, located in Rogers, AR, has an immediate opening for a Front
Office Team Member. No insurance experience is required as we will
train the right person with the right attitude. Ideal candidate is
a professional with a great attitude and outgoing personality!
Someone who has 'never met a stranger,' has stellar computer
skills, the ability to multi-task, works well with their peers, and
has a true passion for helping others. The main role is to ensure
excellent service standards, respond efficiently to customer
inquiries and maintain high customer satisfaction. Responsibilities
include but not limited to: Provide product/services information
and resolve any emerging problems that our customer accounts might
face with accuracy and efficiency. Manage incoming calls. Handle
customer complaints provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution. Keep
records of customer interactions, process customer accounts and
file documents. You will receive: Salary plus/bonus(once licensed)
Paid time off (vacation and personal/sick days) Valuable experience
Growth potential/Opportunity for advancement within my office Ideal
Candidate: Strong phone contact handling skills and active
listening. Comfortable with making outbound calls. Genuinely
excited to help customers. Patient, empathetic, and passionately
communicative; loves to talk. Ability to empathize with and
advocate for clients when necessary. Strong Problem-solving skills
Excellent communication and presentation skills Ability to
multi-task, prioritize, and manage time effectively. Requirements:
P&C license (must be able to obtain). Life and Health license
(must be able to obtain). This position is with a State Farm
independent contractor agent, not with State Farm Insurance
Companies. Employees of State Farm agents must be able to
successfully complete any applicable licensing requirements and
training programs. State Farm agents are independent contractors
who hire their own employees. State Farm agents' employees are not
employees of State Farm. SMA22PI177852149
Keywords: State Farm, Rogers , Front Office / Front Desk, Administration, Clerical , Rogers, Arkansas
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